Privacy Policy

 

1. Introduction

HUBBY to go B.V., doing business as HUBBY (www.hubbywifi.com), recognizes the importance of safeguarding your personal information. We have a privacy policy to inform you of the personal data we collect and how we use it. This policy may be modified at any time at HUBBY's discretion, as stated in section ‘9. Changes to This Policy’ below. By registering an account or utilising any of HUBBY's websites, applications, products, software, tools, data feeds, and/or services (collectively referred to as the “Service”), you are agreeing to this policy. Please read it thoroughly.

 

2. Information Collection

 

2.1. Personal Data

We collect personal data that you provide us when you sign up for our newsletter or chat, create an account, request more information, respond to a survey, or provide personal information such as your email address, name, phone number, or other data. We utilise this data to provide our services, operate and enhance them, offer customer service, conduct research and analysis to improve our products, services and technology, and display content tailored to your interests and preferences.

 

Certain parts of our service may not be available to you if you choose not to provide personal data. By using our services, you are agreeing to provide your personal data, and we will process it accordingly. If you do not agree with our use of your personal data in line with this policy, please do not use our services.

 

2.2. Sensitive Data

Please do not disclose sensitive data such as social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership. However, if you submit content containing sensitive data to our services, you consent to our processing and use of that data according to this policy. We will not store sensitive data on our side.

 

2.3. Anonymous Data

We collect and analyze anonymous data to improve our services. This data may include the website that referred you to us, your IP address, browser type and language, hardware types, geographic location, and access times and durations. We also collect navigational information, including information about the service content or pages you view, the links you click, and other actions taken in connection with the service.

 

2.4. Cookies, Pixels and Local Storage

We use cookies, pixels, and local storage to recognize your computer or mobile device and provide you with a personalised and interactive experience. First-party cookies are used to recognize your computer or mobile device when it revisits our site or application, and third-party cookies are used by service providers to recognize your computer or mobile device when it visits other websites. You can manage or delete cookies through your browser settings.

 

3. Cookie Usage

3.1 Types of Cookies

We use necessary cookies, functionality cookies, performance cookies, and advertising cookies. Necessary cookies are essential for providing the services and enabling users to use its features, such as logging in to secure areas of the sites or applications. Functionality cookies help the services remember users' preferences, such as language and login details, and provide a more personal experience. Performance cookies collect information about how users use the services, such as the number of visitors, pages visited, and the time of day. Lastly, advertising cookies or targeting cookies deliver ads more relevant to users and their interests.

 

3.2 Disabling Cookies

To disable cookies, you may use the Google AdWords Conversion Tool's Opt-Out feature. Disabling cookies can help protect user privacy and reduce the number of targeted ads they see.

 

4. Information Usage

We do not share your personally identifiable information with any outside parties except as disclosed in this privacy policy. We use the information that you directly provide us for purposes such as operating and improving the services, managing accounts, responding to comments and questions, and sending technical notices and updates. With your consent, we may send marketing emails about upcoming promotions and other news. Users may opt-out of receiving such emails at any time.

 

We may share your information with service providers who perform services on our behalf, such as processing payments and marketing. These companies will only be allowed to obtain the personal information they need to provide the service, maintain the confidentiality of the information, and use it for the stated purpose.

 

We will only retain your personally identifiable information for as long as it is necessary to provide the services or for any longer retention periods required or permitted by law. You may contact us to opt-out of direct marketing communications, the collection of sensitive personal data, and any new processing of your personal data that we may carry out beyond the original purpose. You may also access and correct any inaccuracies in your personal data or request that we erase your data. Please note that some of the services may be ineffective upon opting out.

 

We value your privacy and will not disclose your personally identifiable information unless under the following circumstances: with your permission, as granted by your acceptance of our Privacy Policy; when required by law, such as a relevant statute, regulation, court order, decree, or subpoena; to correct false or misleading information or address manipulative and deceptive activities that violate the law; to provide you with the product or service you requested; or under confidentiality restrictions in connection with a sale, merger, transfer, exchange, or other disposition of our business. We may share non-personally identifiable information in aggregate form with advertisers and other partners.

 

5. Children's Policy

Users must be 18 or older, or 13 and older if they are an emancipated minor or have legal parental or guardian consent, as stated in our Terms of Service. We do not knowingly collect personally identifiable information from users under 13. If we discover that we have collected personal information from a user under 13, we will attempt to identify and delete that information from our database.

 

6. International Usage

Our service may be accessed in Europe and other countries. We are the controller and processor of data collected for data protection purposes, and information we collect may be stored, processed, accessed, and used in jurisdictions whose privacy laws may differ from those of your home jurisdiction. We have engaged third-party service providers to manage logistics and customer support for our 24/7 service. Some data must be disclosed and transferred to these providers to ensure service fulfilment. These providers have limited access to our database and have been engaged under a binding confidentiality agreement.

 

7. How to Change or Update Information

If you have questions or concerns about your privacy or would like your personally identifiable information removed from our files, please contact us at support@HUBBY.com.

 

8. Security and Encryption

We use generally accepted industry standards such as multi-layered security controls, firewalls, and SSL encryption to protect your personal information. Although we take measures to maintain the confidentiality of your online information, no method of transmission or electronic storage is entirely secure. You are responsible for your password's security, and we encourage you to protect it. Please contact us at support@HUBBY.com if you suspect your account's security has been compromised.
 

9. Changes to This Policy

We reserve the right to revise the terms of our Privacy Policy and will update the last updated date at the top of the policy. We will notify you of material changes to our policy, such as changes in how we use your personal information, by prominently posting a notice of such changes on our home page or by sending you an email. Please review our policy each time you visit our website or use our application.

 

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